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Temperature-Controlled Cargo Operations

To become a player in the pharmaceutical logistics market, your business has to guarantee the efficient and reliable handling of time and temperature-sensitive products under variable circumstances.

This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. You will also receive guidelines for creating your own Standard Operating Procedures and Service Level Agreement templates so you are sure to deliver consistent service once back on the job.

Course availability 

Non-grant Grant
​There are currently no scheduled classes. Check back later for updates or contact us to arrange a class in your company. Contact Us Contact Us​

Course fee

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What you will learn

Upon completing this course you will be able to:

  • Manage temperature deviation at critical points in the cold chain
  • Identify potential risks at critical points in the cold chain
  • Create your own Service Level Agreement (SLA) to clarify mutual expectations and minimize challenges within the cold chain
  • Develop Standard Operating Procedures (SOP) that ensure consistency in your operations
  • Anticipate the logistical needs of the global healthcare industry

Who should attend

    This course provides a strong foundation for managers and their staff in all areas of cargo operations:

    • Cargo quality
    • Ground handling
    • Warehouse and ramp operations
    • Cargo sales and commercial analysis

    Course content

    • Procedures for handling time and temperature-sensitive products
    • Temperature management and temperature excursions
    • Critical points in the healthcare supply chain
    • Packaging technology
    • Use of SOPs and SLAs
    • Use of the IATA Time and Temperature Sensitive handling label