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Audit, Quality and Risk Management for Temperature-Controlled Cargo

As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national, and industry audit requirements. This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards.

Through daily course exercises, you will have the opportunity to use the IATA Time and Temperature Sensitive Audit Checklist and develop corrective actions based on your findings.

Course availability 

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Course fee

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What you will learn

Learn how to implement all steps of an internal audit of your cold chain operations:

  • Setting up quality standards and metrics
  • Collecting data and documenting your findings
  • Completing the IATA Time and Temperature Sensitive Audit Checklist
  • Writing a professional audit report with conclusive data analysis
  • Applying audit findings to ensure quality across your operations

Who should attend

This course is recommended for management working in:

  • Cargo quality operations
  • Airline, handler or freight forwarder operations
  • Warehouse and ramp operations
  • Pharmaceutical audit

Course content

Key topics include:

Quality management

  • Quality control concepts
  • Quality Risk Management (QRM) methodology

Audit fundamentals

  • Collection of data
  • Data analysis
  • Interviewing skills
  • Conducting an audit, validation or assessment

Audit findings

  • Writing an effective audit report
  • Identifying root cause
  • Applying corrective actions and comprehensive fixes
  • Identifying residual and new risk