Skip Ribbon Commands
Skip to main content

Air Cargo Management

Get a 360° perspective on the air cargo industry.

Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. This interactive course provides the opportunity to learn from industry experts working at top Airlines and Freight Forwarders.

Course availability 

Non-grant Grant
​June 6-10, 2016 - Miami (session 40430) Register Register

QRT course fee

CNS Members  $1,200.00
Non Members  $1,200.00

What you will learn

  • Avoid strategic and tactical errors by enhancing your knowledge of the cargo industry
  • Reduce your operating costs and maintain optimum levels of customer service
  • Benefit from changes within the cargo industry by effective researching and planning
  • Identify shippers' changing needs and adjust your business for immediate results
  • Improve your competitive performance with exceptional management tools

Who should attend

  • Cargo and airline analysts
  • Cargo and airline managers
  • Entry-level regulators and other industry stakeholders

Course content

The Cargo industry and its stakeholders

      • Industry structure and common challenges
      • The operations of freight forwarders, airline cargo units, and others

Marketing and sales for cargo

      • Pricing and revenue management
      • Product definition

Industry best practices and benchmarking

      • Trends in technology
      • IATA’s e-cargo initiatives
      • E-opportunities: How to optimize the use of the internet and intranet within your organization 

Operations and management

      • Cargo trends and forecasts
      • Business processes
      • Managing performance and KPIs
      • Customer service
      • Industry regulations and the impact