New quality management system for the worldwide air cargo industry

Cargo 2000 is a group of 60 major airlines, freight forwarders, ground handlers, trucking companies and IT providers. Its members are implementing re-engineered air cargo transportation processes from shipper to consignee using Cargo's 2000's Master Operating Plan.

This sits at the heart of an industry-wide process control and reporting system that drives data management and corrective action systems. By more than halving the number of individual processes in the air cargo supply chain to just 19, Cargo 2000 is less labor intensive and improves the process for managing shipments in a paperless environment. It substantially reduces time spent managing irregularities, such as service failures, cuts the time required for manual track and trace procedures and leads to a reduction in service recovery costs.

Cargo2000 is a key pillar of IATA's e-freight program. 

The quality standards of Cargo 2000 airline and forwarder members are published on  www.cargo2000.com.